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Telehealth available for urgent services through Pine Rest

Posted at 11:16 PM, May 26, 2020

GRAND RAPIDS, Mich. — Pine Rest is now offering telehealth services through its Psychiatric Urgent Care Center.

This week marks the first when patients can access services through an app, similar to Facetime or Skype with additional security measures. Telehealth has been available through Pine Rest in the past, but this is the first time for the urgent care center.

"One of the things that we started hearing pretty soon after the pandemic began actually were calls from people who wanted to come see us, but they were concerned that maybe they wouldn't be able to come in person," said Megan Zambiasi, Senior Director of Clinical Services for Pine Rest.

The service comes shortly after Pine Rest carried out a study, finding that suicide rates are expected to spike with more than 30-percent as a result of the study.

"We just don't want people to delay. We want to be able to serve you in the way that we normally did. And maybe we can't always do that in person, right now, but we can sure do it in other ways, and we're going to use all the technology we can to help you out."

If you'd like to learn more about this service, you can contact Pine Rest at (616)455-5490.