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PROBLEM SOLVERS: Battle Creek man gets partial refund after FOX 17 story

PROBLEM SOLVERS: Battle Creek man gets partial refund after FOX17 story
Posted at 4:42 PM, Oct 03, 2023
and last updated 2023-10-03 18:59:22-04

BATTLE CREEK, Mich. — A Battle Creek man says the Problem Solvers helped get back some of the money a local construction company owed him.

PROBLEM SOLVERS: Battle Creek man gets partial refund after FOX 17 story

According to Raymond Morris, Bay to Bay Building Concepts LLC paid him $875 on Monday after FOX 17 aired a story about his alleged issues with the company.

READ MORE: PROBLEM SOLVERS: More customers allege issues with Hastings construction company

“It’s a blessing. It’s justice for the consumer,” said Morris.

Morris signed two contracts with Bay to Bay Building Concepts over the summer to fix parts of his roof. Crews finished one of the jobs, but he canceled the second repair after realizing the leak in that part of his home stemmed from an air conditioning unit. Morris claimed the company owed him $1,250 for it.

READ MORE: PROBLEM SOLVERS: State suspends Hastings construction company's license amid consumer complaints

Morris says the company called him after the story aired and offered to give the money back but noted they would add a 30% cancellation fee stipulated in his contract.

Morris says they money will help pay for his wife’s medical bills.

“My wife has medical bills,” said Morris. “It’s always offset by extra money, which we didn’t have...so now I can pay for her medical bills and put a little less strain on the family.”