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Muskegon Family Care says it will provide care through March 31

Posted at 8:35 AM, Feb 17, 2020
and last updated 2020-02-17 10:08:03-05

MUSKEGON HEIGHTS, Mich. — Muskegon Family Care has issued its first statement since news broke Friday that it would be closing.

The center says it plans to serve patients up until March 31, 2020.

"Our focus today and for the next several weeks will be on helping our patients find a new health care home to ensure continuing of care," said Kathy Hayes, board president of Muskegon Family Care. "We are grateful for the support of other health care partners have offered in caring for community members."

Confusion regarding the health center's closure came up after MFC made the decision to terminate employees due to financial issues.

"We regret the worry this caused our patients and we sincerely apologize for the misunderstanding," said Mitze Alexander, interim chief executive officer. "However these terminations were necessary to sustain services while MFC takes steps to responsibly wind down operations and help patients transition to other providers."

MFC says it will remain open and will continue to provide services for patients during normally scheduled hours of operation until the end of March.

During this time, MFC staff and clinicians will be helping patients transition their care, including providing referrals to other potential providers and ensuring patients have prescriptions refilled.

Patients who want their records transferred to another provider will have to go to the center to authorize it.

"MFC appreciates your patience and understanding, especially during longer than usual wait times in the coming days," Hayes said. "Staff will be working diligently to answer the high volume of calls and questions being received from patients, community members, and partners."

Michigan State Police says it is investigating reports of embezzlement at the health care facility.

"The Michigan State Police Rockford Post has been requested to investigate possible embezzlement involving staff members at the Muskegon Family Care facility in Muskegon Heights. There are no allegations or implications that would directly impact clients of Muskegon Family Care," said MSP Special Lt. David Cope.

The office of Congressman Bill Huizenga released a statement to FOX 17 on early Sunday evening:

“Our office was made aware of allegations detailing gross abuse of taxpayer dollars and corruption at Muskegon Family Care. Over a year ago, our office then relayed that information to the proper authorities. Residents of Muskegon Heights, Muskegon County, and West Michigan depended on this facility to provide care. Congressman Huizenga will continue to monitor the situation and is committed to developing appropriate safeguards to protect residents of Muskegon Heights and the surrounding communities.”