***UPDATE: Martinez told FOX 17 on Wednesday via text that their visit with the police yesterday went well. She said when the police arrived they apologized and were genuine. They talked about the incident and took pictures of the bullet holes.***
Ann Martinez remembered what the gunshots sounded like when they hit her home on Conant Street Tuesday morning.
“It was bang, bang, bang, bang,” Martinez recalled.
Her partner Roger Dean said it happened around 10 a.m. and it sounded "very sharp" and "close."
Immediately they called Kalamazoo Public Safety. At 4 p.m. they arrived.
“I am a taxpayer. I own my house,” Martinez said during an interview with FOX 17. “I should be able to have a response sent to my house.”
The couple both felt "uneasy" about the delayed response, they said.
Martinez said their home was actually struck twice within five minutes. They called dispatch both times and reported what happened.
“They said prior to that we have had several calls,” Dean said. “After that, we were wondering because usually we hear sirens.”
However, this time they heard nothing. Martinez felt the police didn’t stop by because they live in a high-crime area.
“I’ve been here for 10 years and, yeah, this is supposed to be the bad side of town," Martinez said. "But it doesn’t mean that you have to live with bullets being shot into your house."
FOX 17 spoke with KDPS Tuesday afternoon, and they said police were in the area that morning due to multiple calls of shots fired. However, they returned in the afternoon to meet with Martinez and Dean about their incident.
“It just puts everybody at ease when you do call, instead of having this delay or no response at all,” Dean said.