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Battle Creek VA shifting to virtual care in preparation for COVID-19

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Posted at 6:02 PM, Mar 19, 2020
and last updated 2020-03-19 18:02:59-04

BATTLE CREEK, Mich. — The Battle Creek VA Medical Center is shifting most of its services to virtual care as it prepares for an anticipated surge of COVID-19 patients.

Starting Thursday, most of the community-based outpatient clinics will move to exclusively virtual services. The change includes clinics in Lansing, Muskegon, Benton Harbor and the Healthcare for Homeless Veterans Clinic in Grand Rapids.

The VA says patients can receive care by calling their primary care team or 888-214-1247. Patients can be seen in-person at the Battle Creek VAMC, Wyoming CBOC or the St. Joseph Health Care Center in Indiana.

“We want to be clear that we are not abandoning our Veterans in these communities,” said James Doelling, Medical Center Director. “Rather, this measure is in the best interest of our nation’s heroes. We are working to eliminate unnecessary face to face contact to help minimize the spread of COVID-19 and maximize our resource allocation to help treat the sickest veterans."

Veterans who need a prescription refilled or to speak to a medical provider can call 888-214-1247.