WEST MICHIGAN — *UPDATE: A second press release was sent after this article published. It stated the previous e-mailed information was incorrect. "Customers do in fact need to call in order to get fees waived." The article originally states that customers would not need to take any action to receive the support.
AT&T is waiving all wireless voice and data overage fees for their customers across the nation.
The fees will be retroactively waived, dating back to March 13, and customers do not need to take any action to receive this support, according to AT&T this afternoon.
In addition, the company's participation in FCC Chairman Pai’s “Keep Americans Connected Pledge” continues. AT&T said it will not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay due to disruptions caused by the coronavirus pandemic.
You can see more information, including the expansion of AT&T's low-cost home broadband service, on the company's COVID-19 customer page.