BBB: Women nationwide receiving mysterious cards from ‘Jenny B’

Posted at 5:27 PM, Oct 29, 2019
and last updated 2019-10-29 18:03:09-04

GRAND RAPIDS, Mich. — The Better Business Bureau issued a warning about misleading "gift cards" mailed to women across the country, including right here in West Michigan.

The cards are signed '"Jenny B" and congratulate women on their pregnancy.

"Everybody seems to know a Jenny and what it really is is a marketing ploy by a company that wants to get people to go to their websites," said Troy Baker with the BBB.

The BBB says the company behind the Jenny B greeting cards is "Mother's Lounge," and it's been given an "F" rating for pulling what some feel are bait-and-switch tactics.

"Nobody's really sure what mailing list they're using. A lot of times we're finding that the women using these cards aren't pregnant," Baker explained.

He said, "The card looks like a congratulations card. It has a receipt inside for the purchase of gift cards. So it looks like somebody bought a bunch of gift cards for them."

But what look like gift cards are essentially coupons that cover the cost of the item purchased. However, customers are then charged huge shipping costs.

"We do know from a lot of complaints that have come into the Better Business Bureau that the price on the website says free shipping," Baker said. "However, when you input the gift card at the end of your transaction shipping is no longer free. There's a charge for that shipping. So that is one of the problems the Better Business Bureau has with this website."

Even once the purchase is made you might not receive the order.

"A woman I spoke to in Hudsonville got this in the mail. She actually went online and purchased something and paid the shipping for it. She's waiting to see if it comes," Baker said.

The BBB suspects the company gets these women’s names and addresses from third party groups who sell the information. So be careful who you share your information with online.