Social Security benefits will be paid on time, according to Commissioner

Posted at 5:02 PM, Mar 31, 2020
and last updated 2020-03-31 17:06:06-04

NATIONAL — Tuesday afternoon, Commissioner of Social Security Andrew Saul announced that the public that collect Social Security and Supplemental Security Income (SSI) benefit payments will continue to be paid on time during the COVID-19 pandemic.

The agency also reminds SSI recipients to be aware of scammers who try to take advantage of the pandemic to trick people into providing personal information or payment via retail gift cards, wire transfers, internet currency, or by mailing cash, to maintain Social Security benefit payments or receive economic impact payments from the Department of the Treasury.

“Social Security will pay monthly benefits on time and these payments will not be affected by the COVID-19 pandemic,” Commissioner Saul said. “I want our beneficiaries to be aware that scammers may try to trick you into thinking the pandemic is stopping or somehow changing your Social Security payments, but that is not true. Don’t be fooled.”

The Department of the Treasury will soon provide information about economic impact payments under the recently enacted law, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act. Treasury, not Social Security, will be making direct payments to eligible people.

To allow available agents to provide better phone coverage, the agency is temporarily changing the National 800 Number hours starting today. The hours are now 8:00 a.m. to 5:30 p.m. local time. Commissioner Saul stressed that the agency is experiencing longer than normal wait times on the 800 Number and asks the public to remain patient, use its online services at, or call their local office.

Please visit the agency’s COVID-19 web page at for important information and updates.