Ottawa County Health Department behind on COVID-19 contact tracing due to rapid rise in cases

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Posted at 4:23 PM, Nov 06, 2020
and last updated 2020-11-06 16:23:23-05

OTTAWA COUNTY, Mich. — The Ottawa County Department of Public Health says it’s delayed in COVID-19 case investigations and contact tracing because of the rapid spread of the virus.

Officials are still following up with positive cases and contacts in the county, according to a news release Friday.

“With significantly increasing cases, contacting everyone quickly is not always possible,” Administrative Health Officer Lisa Stefanovsky said. “Take action right away if you test positive for COVID-19 by isolating and notifying your close contacts. If you’ve been exposed to the virus, please quarantine. We ask for you to stay home and away from others. These are critical steps to contain the spread of the virus within our community.”

Those individuals should expect a call or text message from the Michigan Department of Health and Human Services.

The health department says those calls may or may not come from a local area code, but the case investigator or contact tracer will always identify who they are and why they’re calling.