Newaygo Co. Dispatch: 911 service ‘appears’ to be working again

Posted at 2:41 PM, Jan 04, 2019
and last updated 2019-01-04 19:38:36-05

WHITE CLOUD, Mich. — Newaygo County Central Dispatch says its 911 phone service appears to be back up and operating normally, as of Friday night.

A dispatcher tells FOX 17 the unknown technical difficulties appeared to come to an end about 7:20 p.m. Friday. However, “If someone does have trouble getting through, they can use our administrative number instead, (231)-689-5288. But let them know you had trouble calling 911.”

Early Friday afternoon, Newaygo County announced its 911 Center was having technical problems. So, 911 and non-emergency calls were being redirected to Oceana County or National Dispatch centers to answer.

Dispatch Authority tells FOX 17 they’re not sure yet what caused the service outages.