BETHESDA,MD. (February 25,2014) — This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. “Genie” and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers:
Genie Serial Number | Genie Serial Number | Genie Pro Serial Number |
11214 | 11347 | 11214 |
11215 | 11348 | 11313 |
11235 | 12006 | 11332 |
11256 | 12009 | 11336 |
11298 | 12018 | 11347 |
11311 | 12019 | 11348 |
11312 | 12026 | 11349 |
11313 | 12027 | |
11326 | 12034 | |
11327 | 12036 | |
11336 | 12037 | |
11332 | 12038 | |
12058 |
Genie has received four reports of the control board overheating. No injuries have been reported.
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
The item was sold at Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.
Consumer Contact: Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online atwww.geniecompany.com and click on “Recall Information” for more information.