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Shoppers describe chaos at Kroger stores as company experiences temporary glitch with card reader

Posted at 1:51 PM, Dec 24, 2019

Many shoppers described a chaotic scene at Kroger grocery stores across the country after the company experienced a widespread issue with their debit and credit card system on Christmas Eve.

Several people voiced their frustrations on Twitter, saying the store was only accepting cash at the time.

One shopper said she waited in the store for two hours, hoping to purchase her pre-Christmas groceries.

Kroger has more than 4,000 stores across the country, predominantly in the Midwest and southern part of the U.S.

Kroger released an update on the situation around 2 p.m. EST, saying "Our EBT system was down for a short period of time. It is now fixed and working properly."