ZEELAND, Mich.-- Joshua Coster filed for unemployment in March 2014.
He was only laid off for a week. So when the state told him he didn't complete the signup process, Coster didn't think much of it. He had already been called back to work.
Fast forward to November. Coster learned he was being fined a penalty of $2,744 by the state. He found this confusing. Coster never collected a dime from unemployment and his online account (MiWAM) proves that.
He said he called the Unemployment Insurance Agency to try and find out why. However, Coster said he had trouble getting through to anyone. Letters written by his wife to the state agency were ignored, he said.
The agency sent another letter, and it stated the $2,744 would be taken from Coster's federal tax refund. That's exactly what happened.
Months after getting nowhere, the Costers reached out to the FOX 17 Problem Solvers for help.
Watch the video for more.